numberFire Review

★★★★★

Cost

★★★★★

Usability

★★★★★

Tools

★★★★★

Overall Value

★★★★★

Customer Service

★★★★★

numberFire

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numberFire claims that "if you used our fantasy projections instead of the platform defaults, you'd have a 30% higher chance of winning your league." Now, they don't link to any evidence for that claim or provide backup as to how they arrived at that number and I think that speaks volumes about the way they approach their customers.

numberFire was acquired by FanDuel in 2015 and it appears that they have made it their mission to milk this cow for all it's worth.

Cost

★★★★★

numberFire's pricing is ala carte, and frankly it's confusing and easy to overspend.

They have a number of packages.
Intro Package: RECRUIT is $19.99 per month.
Middle Package: ROOKIE is $29.99 per month.
Premium Package: ALL-PRO is $49.99 per month.

That's not a typo. An annual subscription to numberFire will cost you between $239.88 and $599.88!

numberFire subscriptions are recurring - meaning that they will continue to charge you until you cancel. If you want to try them for a season, it's on you to remember to cancel. Also - if you cancel on the 3rd day of the month, your access is immediately canceled and you will not receive a prorated refund. This is spelled out in their FAQ but isn't readily visible when purchasing. Consumer beware.

Usability

★★★★★

Before we talk about the rest of the site, the first thing that has to be addressed is the incredibly annoying popup that numberFire throws up on their site to anyone who isn't signed in.

numberFire's annoying popup

Yep - that's the one. They render their entire website unusable unless you give them your information. Why do they do it? My guess is that they're doing it because it's a cheap and easy way to build up their user base. The practice flies in the face of a good user experience. Build a good user experience with a good product that people want, and guess what? You don't have to resort to cheap tactics to get user email addresses.

Much of the site is unusable without a premium account. Want to see snap counts? Need to pay. Want to see depth charts? Need to pay.

Having a pay wall isn't an issue. I'm happy to pay for content that will help me win my leagues, but snap counts and depth charts? Seriously? That kind of data is freely available at sites like Fantasy Pros and Fantasy Football Nerd. Why put it and other peripheral fantasy data behind a pay wall?

Tools

★★★★★

Overall Value

★★★★★

Imagine spending almost $600 each year on their HOF package.

They do not backup their assertions about their site's accuracy and it's difficult to justify the cost based upon what tools and data you get access to.

Customer Service

★★★★★

I sent two support emails notifying numberFire of invalid data on their site. It was fixed within a few days, but they never bothered to even reply and acknowledge the heads up.

As I stated earlier, if you cancel a premium product on the 3rd day of the month, your access is immediately canceled and you will not receive a prorated refund. You cannot cancel via email even if the email you're sending from is the exact same email as your account. Cancellations must happen from the pricing page. That's OK. I get it. It's a safety thing and there are probably some automated processes behind the scene, but I'm guessing by the rude tone from the numberFire support person that I must have been the 100th person that day to ask. I apologize for not being aware of the previous 99 times that you had to answer that question.

It's completely possible that I simply caught the support person on a bad day, but my experience was not positive at any stage.